Understand
Before we think about solutions, we understand your business. We listen — goals, workflows, bottlenecks, expectations.
Duration: usually 1–2 weeks- Joint workshop or conversation: where does it hurt, what should get better?
- Analysis of your existing systems, data and processes
- Clarifying audience, goals and success criteria
- An honest read: what's worth it — and what isn't?
Result of this phase
A shared understanding and a clear target picture.