Terson Consulting
Managed Care

We take care of it. So you don't have to.

Hosting, maintenance, updates, security and ongoing changes: a real partner, not a ticket queue.

Levels & guide prices

We keep your site running — updates, security, backups and your change requests. Cancellable monthly.

  • Basic

    €149 / month

    Updates, daily backups, security patches and round-the-clock monitoring. 1 hour a month for your change requests. We get back to you within one working day.

  • Standard

    €349 / month

    Everything in Basic, plus 3 hours a month for your changes — and we get back to you within 8 hours.

  • Premium

    €749 / month

    6 hours a month, a response within 4 hours, weekends included. For shops and systems where downtime costs revenue directly.

  • Business-critical

    from €1,900 / month

    For software and apps: a dedicated support channel, an emergency number, a response in under an hour and ongoing adaptation to new iPhone and Android versions.

What makes the difference

The step from Basic to Standard is the response time: in an emergency what counts is not how many hours the package holds, but how fast someone picks up.

Guide prices, net, plus statutory VAT at the applicable rate. We fix the final price in writing after a free first conversation — and then it is binding.

DACHFor established companies across Germany, Austria and Switzerland
GDPRHosting and data in Germany and the EU
1 business dayA dedicated contact with a firm reply time

Unmaintained systems become a security hole and a standstill risk. Nobody feels responsible.

Most providers deliver and disappear. That's exactly when the trouble starts: updates pile up, security holes open, and at the first outage no one is reachable. Managed Care is our answer to that, and the core of why companies stay with us. We run your digital systems as if they were our own: proactively, secured, with a dedicated contact.

01

Nobody has looked into the system since launch.

02

When problems hit, you first have to find someone to even call.

03

Updates and backups happen, hopefully.

This is what it looks like for you

portal.terson-consulting.de/sicherheit
Terson-Portal — Sicherheitsübersicht mit echten Zahlen
Real product: the Terson Portal

Care you can see: blocked attacks, monitoring, response times — real numbers from our live operations, not from a brochure.

Our approach

We run your digital systems proactively, monitor, secure, update and implement changes before anything becomes a problem.

What's included in ongoing operation

01

Premium hosting in DE/EU

Fast, secured servers in Germany or the EU, GDPR-compliant, with SSL and auto-renewal.

02

Backups & recovery

Daily backups, geo-redundant on request, and a rehearsed way back when it counts.

03

Round-the-clock monitoring

We see outages before your customers report them, 24/7, alerted automatically.

04

Security & updates

Ongoing security updates, vulnerability and malware scans, proactive, not after the incident.

05

Ongoing changes

Content, small features, adjustments, via a dedicated contact, with a clear hours quota.

06

Reporting & strategy

Clear monthly reports and regular calls, you always know where you stand.

Who Managed Care is made for

No in-house IT

You have no one in-house who reliably handles operation and security.

Business-critical systems

A website, shop or software whose downtime costs you revenue or trust directly.

Multiple systems

Various presences and tools that no one keeps an eye on anymore.

After a bad experience

You know the feeling when no one is reachable, and never want it again.

The outcome

Peace of mind. Security. A system that simply runs.

Included

  • Premium hosting in DE/EU with daily backups
  • 24/7 monitoring and ongoing security updates
  • Changes handled by one dedicated contact
  • Proactive: we act before anything fails

What sets us apart from the market

Proactive, not firefighting

We don't wait for the outage. We maintain before anything breaks, that's the whole difference.

A real person, not a ticket

You talk to someone who knows your system, not a hold queue.

The core, not an add-on

For us, operation isn't an extra option but the heart of it. That's why it's actually good.

How we work

Calm, transparent, in four steps.

1

Understand

We listen before we build. Goals, workflows, bottlenecks.

2

Plan

A clear plan with a fixed scope. No surprises.

3

Build

Premium craft, close collaboration, on time.

4

Care

We stay. Maintenance, evolution, availability.

Put your digital in steady hands.

In a first conversation we review what you have and explain what we can take over and how the transition works.

Book an intro call